As of November 2023
TABLE OF CONTENT
1/ Who We Are
2/ How This Policy Applies
3/ Information and Personal Data We Collect
When Visiting Pictoplasma.com
When Signing Up for a User Account
Cookies and Analytics
4/ How We Use Your Personal Data
Information That’s Shared Publicly
Information That Isn’t Shared Publicly
Information That’s Shared with Third-Party Services
5/ Compliance With EU Privacy Laws (GDPR)
Storage of Your Personal Data
Deletion of Data
No Transfer of Personal Data
Data about Children
Links and Third-Party Websites
Your Rights to Your Information and Contact
1/ WHO WE ARE
Pictoplasma Denicke & Thaler GbR, Plantagenstraße 31, 13347 Berlin, Germany, is a partnership whose partners are Lars Denicke and Peter Thaler (hereinafter “Pictoplasma”).
2/ HOW THIS POLICY APPLIES
3/ INFORMATION AND PERSONAL DATA WE COLLECT
3A/ When Visiting the Website Pictoplasma.com
Even without logging in to Pictoplasma.com, Pictoplasma collects the following usage data: IP address, browser information, computer information, network information. Pictoplasma uses such data for the operation of the website, particularly in order to detect or to eliminate errors on the website, to ensure the security of the website, to determine the utilization of the website and in order to make adaptations or improvements (also see Cookies and Analytics below).
When you provide information directly to us, for example when contacting us via email through our contact page (to ask for support, send us questions or comments, or report a problem), we collect your provided email address and name for the sole reason to be able to reply and communicate with you.
3B/ When Signing Up for a User Account
Pictoplasma collects and saves all data you provide directly when registering for the services on Pictoplasma.com, i.e. the information added to your user profile (your name, username, user icon, country, artist bio, tags for your profile, links to websites and social media). Pictoplasma also collects and saves any data provided when you upload pictures and information to single entries, as well as any data provided when using the messaging service. The information added to your profile and the pictures uploaded on Pictoplasma.com are visible for other users. If you register for paid subscription services, an external payment service provider will store your billing address and payment information; these are not publicly shared on Pictoplasma.com or anywhere else. You may decline to provide us with information. However, this will limit the functionality of our services. Registered users may review, change or remove their information anytime through their account settings.
If you subscribe to Pictoplasma’s newsletter, we process your name as well as email address to add you to our mailing subscription list.
We process the aforementioned data exclusively to provide you with the latest news about our services on the basis of your consent in accordance with Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time.
3D/ Cookies and Analytics
Pictoplasma uses Matomo as a web analysis tool. The tool collects information about your activity on and interaction with Pictoplasma.com (such as your IP address, the type of device or browser you use, and your actions on the website). The analysis is effected by a cookie which provides your shortened IP-address to Pictoplasma and the data on your use of the website. The data stored via Matomo are pseudonymous and no user profiles are consolidated with your personal data. Matomo stores the analysis on the Pictoplasma.com server. Pictoplasma uses the data collected via the Matomo-cookies to make the services provided on Pictoplasma.com more interesting for you and to improve the usability. In case you do not consent to the use of the cookies, you can change the browser settings so that a storage of cookies will not be accepted. However, the website may not function properly and/or some features may not be available in that case. You can deactivate the use of Matomo on the following page: http://pictoplasma.com/imprint
When registering for an account with Pictoplasma.com, Pictoplasma collects further information on the use of the website by using session-cookies. These cookies are small text files stored on your data storage medium, which save the specific settings and data exchange via the browser. A cookie typically contains the name of the domain from which the cookie has come, information on the age of the cookie and alphanumeric identifiers. Session-cookies help Pictoplasma to enable the use of the website and improve services by making the services more user-friendly – which means basically that you do not have to sign in every single time you visit the website. The session-cookies only save the information on whether you are logged in to an account during the session and on your use of the website. There will be no reference to your name, but a reference to an identification number pertaining to the cookie (a so called “Cookie-ID”). In case you do not consent to the use of session-cookies, you can change the browser settings so that a storage of cookies will not be accepted. However, the website may not function properly and/or some features may not be available in that case. For further information, visit allaboutcookies.org.
4/ HOW WE USE YOUR PERSONAL DATA
4A/ Information that’s shared publicly
When you open an account, we create a basic profile page for you on Pictoplasma.com, containing the information you provide therefore:
The account username you select, and the date the account was created;
Any information you choose to add to your profile (like an artist name, avatar picture, bio, your location, information on your artistic focus, your website(s) and social media, and your provided public contact information);
The character artwork you’ve created and uploaded;
A track of all character artworks you have empathised with (liked);
Any comments you’ve posted on Pictoplasma.com
4B/ Information that isn’t shared publicly
The following data will not be publicly displayed or revealed to other users:
The email address you provided in order to set up an account with Pictoplasma.com;
Any payment information you provide;
Your password details (you are responsible for keeping your password confidential and you must not share it with anyone. If you have reason to believe that your password or any other aspect of your account has become compromised, you must inform us immediately);
Your IP address and any information on the location, hard- or software you are using to access the service;
Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem)
4C/ Information That’s Shared with Trusted Third-Party Services
Except for the limited circumstances we describe here or in our Terms of Service, we do not share your personal data with third parties. In no case do we sell, share or rent out your contacts to third parties, nor use them for any purpose other than those set forth in this policy. In the few cases where we need to provide your personal data to trusted third parties to provide you with our services, we provide no more information than what is necessary to enable them to provide the services to us. Any information that you provide to these service providers independently is subject to their respective privacy policies and practices:
5/ COMPLIANCE WITH EU PRIVACY LAWS (GDPR)
Pictoplasma.com is an international company that complies with the General Data Protection Regulation (GDPR). We act as “Data Controllers”, as defined under the GDPR, and we process personal data based on our legitimate interests and for contractual necessity in providing you the Service, as described in "How We Use Your Personal Information". We also process and share personal information based on notification and users’ consent, which our users may revoke at any time.
5A/ Storage of Your Personal Data
Pictoplasma securely stores your personal data and all the data and information you share on the servers of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.
5B/ Deletion of Data
Pictoplasma deletes all inventory data once such data is no longer needed to provide the services on Pictoplasma.com to you, nor for legal record keeping requirements. Pictoplasma deletes usage data when such data is no longer needed for the purpose to provide and improve Pictoplasma.com, eliminate errors on the website and to ensure the security of the website. In particular, Pictoplasma deletes your IP-address after 7 days except in case unforeseeable security concerns require longer storage of your IP-address. Pictoplasma deletes the data collected via session-cookies after you visit Pictoplasma.com. Pictoplasma deletes the data collected via Matomo after 3 to 6 months. You have the possibility to delete any content data except for the data provided in the messaging service and your comments, when logged in on Pictoplasma.com. When you terminate your subscription Pictoplasma deletes all content data, except for the data provided in the messaging service and your comments. Exempt from the deletion is all data, which Pictoplasma stores for the purpose of backup storage, which is deleted according to the regular deletion of backups.
5C/ Data Protection
All information provided to Pictoplasma is stored on servers within the European Union. Unfortunately, the transmission of information via the Internet is not absolutely secure and thus, Pictoplasma cannot guarantee the protection of the data transmitted to the website via the Internet. However, Pictoplasma secures the website and other systems through technical and organisational measures against loss, destruction, access, changes or distribution of the data by unauthorised persons. In particular, your personal data is transmitted in encrypted form.
5D/ No Transfer of Personal Data
Pictoplasma does not transfer personal data to third parties unless you consented to such transfer or Pictoplasma is entitled or obliged to transfer such data due to statutory provisions and/or governmental or judicial order. This, in particular, serves the purposes of criminal prosecution, protection against threats and enforcement of intellectual property rights.
5E/ Data about Children
Pictoplasma.com is not intended for children. We do not knowingly collect information from individuals who are under the age of 18. If you are under 18, please do not register an account with our website or provide any information about yourself to us. If you have already done so, please contact us at charactercare @ pictoplasma (dot) com.
5F/ Links and Third-Party Websites
5G/ Your Rights to Your Information and Contact
You can view the data stored by Pictoplasma about you by clicking on your “user profile”. You can correct such data by clicking on “edit your profile”. In addition, you can access your personal data, withdraw your consent to the processing of your personal data and request correction and/or deletion and/or blocking of such data at any time free of charge. For this purpose and in order to obtain detailed information in this regard, you can contact us:
via Email: Pictoplasma at charactercare (at) pictoplasma (dot) com.
via telephone: +49 30 4611 2611
or write to us at: Pictoplasma, Plantagenstr. 31, 13347 Berlin, Germany
Should you wish to report a complaint or if you feel that Pictoplasma has not addressed your concern in a satisfactory manner, you may contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) in Germany, Information Commissioner’s Office:
via Email: firstname.lastname@example.org
via telephone: +49 228 997799-0
or write to: Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit, Graurheindorfer Str. 153, 53117 Bonn, Germany
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